If the problem is not solved, you must contact the store where the product was purchased. Therefore, if your gift card shows error messages and cannot be redeemed, it is advisable to check the registered code for typing errors. As a security measure, gift cards purchased in physical stores are activated as soon as the purchase is completed, and Google cannot activate them remotely. Check the Promotional CodeĬheck your Google Play card to see if the code you entered is correct or still valid. In the list below, Techidence brings four possible solutions to the main errors that may appear on the screen in case you have difficulties when redeeming Google Play Card.Ĭheck below what to do when the gift card is not activated and how to proceed if the error message describes that there are problems in your account. Among the main reasons are incorrect keystrokes or problems with the Play Store balance limit. However, error messages may appear when trying to redeem the card. Google Play Store gift cards, known as gift cards and vouchers, can be redeemed in the app to become a credit to buy apps and games in the Google store, rent movies in Google Play Movies or buy books in the Google Play Books reading app.
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